A prominent security company in the U.S. faced a growing need for around-the-clock customer service to support its expanding client base. Ensuring prompt responses to client inquiries, incidents, and issues was essential to maintain trust and provide the reassurance clients expected from a security provider.

An auto parts and custom car care center recognized the need to modernize its digital presence to reach more customers and better represent its expertise in high-quality parts and specialized services. To accomplish this, they brought in a dedicated social media specialist, who developed a tailored strategy, resulting in boosted...